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Online tickets launched

Posted: 03 Jan 2013, 14:00
by Louis
We can now buy matchday tickets online!

How to do so can be found here...
http://www.torquayfans.com/online-tickets-launched/

Re: Online tickets launched

Posted: 03 Jan 2013, 21:50
by AustrianAndyGull
I've just had a butchers at this and i fully praise the club for making buying tickets more accessible and keeping up with the times. I shall certainly be using this when i make my ticket purchases when i go to a game. Next time i go to Plainmoor ( the Wycombe game ) i have decided to go in the Bench so the website allows me to pick a seat not near anybody else. Not that i'm too anti social, just because i'm a rotund man. :~D

( Must clarify that although i am rotund, i am certainly not rotund enough to require 2 seats on an aircraft for example. In addition, the rotundness is partly flab but muscle underneath only you can't see it ) :nod: 8/

Re: Online tickets launched

Posted: 04 Jan 2013, 01:46
by divingbboy
austrianandygull wrote:I've just had a butchers at this and i fully praise the club for making buying tickets more accessible and keeping up with the times. I shall certainly be using this when i make my ticket purchases when i go to a game. Next time i go to Plainmoor ( the Wycombe game ) i have decided to go in the Bench so the website allows me to pick a seat not near anybody else. Not that i'm too anti social, just because i'm a rotund man. :~D

( Must clarify that although i am rotund, i am certainly not rotund enough to require 2 seats on an aircraft for example. In addition, the rotundness is partly flab but muscle underneath only you can't see it ) :nod: 8/
This is a great move. I didn't have a season ticket last season and was very frustrated by the lack of online booking for the few games that I was able to attend. I'm also sad to say that they completely bollocksed-up two of the bookings I made by phone (had no record of the booking on one occasion and gave me completely the wrong seat on another). I forgive 'em, though.....................

Re: Online tickets launched

Posted: 04 Jan 2013, 11:08
by AustrianAndyGull
That is my only worry divingboy, that if they struggle to function efficiently just by taking telephone orders resulting in poor service and many errors ( which has happened quite a few times in the recent past ) then there is a concern that they might struggle to operate the online system too. In theory it should be a hell of a lot easier to identify which seats have been sold and to whom so i don't anticipate any problems but you never know given our track record.

If it works as it should then it is a great move by the club and a big help to some of us too, me included. I'm sure it will be fine, we can probably expect a few minor teething problems but once it is up and running for a while there shouldn't be any problems.

Re: Online tickets launched

Posted: 21 Jan 2013, 21:26
by AustrianAndyGull
Got a minor teething problem which could be construed as a MAJOR teething problem given the site won't actually allow me to register therefore they cannot get my money. I have filled out the registration details and when i go to 'add' them it says something in small red lettering at the top of the form and won't let me even register! Anyone else had this issue?

Re: Online tickets launched

Posted: 22 Jan 2013, 15:16
by AustrianAndyGull
Got it sorted, rang the club this morning. If you are registering for the first time it is important that you put your date of birth in dd/mm/yyyy format otherwise it won't accept it nor will it tell you why not. :-/

Sorted now and i've got my ticket for the wycombe game! :scarf: