Need some help

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Expand view Topic review: Need some help

Re: Need some help

by GazTheGull » 20 Aug 2012, 09:00

brucie wrote:Its nonsensical that a supporter who has purchased a season ticket cannot transfer to a cheaper part of the ground, for the reasons stated.
On the subject of access to Bristows bench the arrangements for the Leicester match were as usual farcical. Due to a closure of the North Devon Link Road I arrived later than I intended.
Arriving at 7.25pm I had to queue until 7.40pm to get in. Thats not a problem in itself but the queue was caused not by the volume of people wanting to enter the ground but the time it was taking the two turnstile operators to issue a ticket and then ridiculously stamping everyone's hand.
Couple that with two turnstiles which were used for access to the Family stand (which were almost completely empty) and yet again someone got it wrong.
It wasn't too bad that day, just had to cut through South Molton and get out the other side and it was fine :)

Re: Need some help

by A Candy » 20 Aug 2012, 08:59

Supporters with season tickets can transfer ( but will have to pay if transferring to a higher priced stand) but it has to be their season ticket as stated in the rules governing the purchase of season tickets. I have sorted this out for Callum though on this occasion.
You are right about the turnstiles and if the popularity of the Bench continues ( i.e. beyond the pre-season friendlies and the Leicester game) we will be changing the turnstiles so that there are 3 for BB and one for the Family Stand.

Re: Need some help

by brucie » 20 Aug 2012, 08:49

Its nonsensical that a supporter who has purchased a season ticket cannot transfer to a cheaper part of the ground, for the reasons stated.
On the subject of access to Bristows bench the arrangements for the Leicester match were as usual farcical. Due to a closure of the North Devon Link Road I arrived later than I intended.
Arriving at 7.25pm I had to queue until 7.40pm to get in. Thats not a problem in itself but the queue was caused not by the volume of people wanting to enter the ground but the time it was taking the two turnstile operators to issue a ticket and then ridiculously stamping everyone's hand.
Couple that with two turnstiles which were used for access to the Family stand (which were almost completely empty) and yet again someone got it wrong.

Re: Need some help

by A Candy » 19 Aug 2012, 08:02

Hi Callum,
Email me a contact phone number and I will see what I can do. Email me at [email protected] No promises though as you have been given the correct answer by forevever TUFC.

Re: Need some help

by Callumtufc » 18 Aug 2012, 21:14

This one I've got my brothers ticket yes but last few seasons had season tickets and go to everyone
I can,
When I used to have season ticket I took slip out handed it over with no questions asked so

Re: Need some help

by Kernowgull » 18 Aug 2012, 20:44

I hope if youre getting in free with someone elses season ticket, youre going to spend a bit in the shop, pub, food outlets etc. We cant afford people getting freebies!

Re: Need some help

by Dave » 18 Aug 2012, 20:30

Maybe its because the popside is cheaper I know they will not let you transfer the other way, also everytime I have gone in through the gulls nest I have allways had to show my popside season ticket book to get onto the popside from the family stand.

Maybe Callum can help us here, it sounds to me that Callum has be given a season ticket slip from some one elses season ticket book, in which case its worthless as you must present the slip with the book to the turnstile operator, with the slip on its own with out the season ticket book, they are not suposed to let you in.

Re: Need some help

by vinny » 18 Aug 2012, 19:31

Ive had a season ticket for many years now for the family stand, along with my young daughter. However, on times she doesnt go (mid week games) i always go in the popside. I have Never be told i cant go in the Popside, and no one has ever questioned me. I would guess the only time it would be a problem is for all ticket/sell out games, which is rare.

So, judging by what have done in seasons gone by, and will do again this season, i would say Yes you can.

Re: Need some help

by Dave » 18 Aug 2012, 13:29

The answer will be no Callum, season tickets are not transferable, I have had a popside season ticket for a few years now and it does say that, on the book, also I do not think you will be able to use that season ticket slip for this game either you have to hand the season ticket book to the turnstile operator, who will then tear the slip out of the book.

normaly your not allowed in with the slip, with out the season ticket book.

Re: Need some help

by tktufc91 » 18 Aug 2012, 10:34

Best to email Andrew Candy, he always seems the most reliable person to sort out any issues.

Need some help

by Callumtufc » 18 Aug 2012, 10:24

Right wonder if any one knows the answer to this I've got a Bristow bench ticket out of a season ticket book and want to go in the pop with it Tuesday, will
I be able to just use it as it is and go trough pop tutnstiles
Or will I have to change it at reception?

Can anyone help??

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