I know that Jerry. There is no point in having a voluntary person (fan) to act as a conduit for other fans to get their views across to the club. It just cements the view i have the the owners hold Torquay fans in contempt.
So just say i have an issue and approach the voluntary SLO with it. They take the details and raise it with the owners (whoever is responsible for acting upon complaints/issues) and they say, "Ok thanks for that. We'll take it on board. Leave it with us".
A month later having heard nothing i approach the SLO once again, then again a month later and then again a month later and i get the response, "i've brought it to their attention but they keep on saying their dealing with it".
Who do i complain to after this? I can't complain against a volunteer as firstly it's not their fault and secondly even if it were there is no accountability. They can't be sacked or fined can they?
I can't complain to the club as i've already done this and clearly they don't give a shit and are ignoring my queries.
Oh dear. We're back to square one and the volunteer also loses any credibility they may have had and becomes a figure of fun.
That's the way i see it and yes, it's a negative pessimistic view but remember. IT'S GI.
The club IMO have to actually EMPLOY someone so that they have accountability as an employee. Someone who will know that if i don't get my query sorted then i'll be taking it further. They need to be accountable and act upon any issue swiftly. This would be a really positive and surprising move if this was done. They won't do this though because they don't have any intention of taking fans seriously and it's just a token effort towards it. It's a pacifier. A placatory move.
What are pacifiers called again in the USA?
Oh yes, of course.
You will be if you take this shite in. :Oops:
Of course you'll get fans saying why don't i just give the scheme a chance before knocking it and that's fine. I don't know for sure that the scheme isn't going to a rip roaring success so let's wait and see shall we? :}
You trust GI to do the right thing by fans and the club yes?
I know that Jerry. There is no point in having a voluntary person (fan) to act as a conduit for other fans to get their views across to the club. It just cements the view i have the the owners hold Torquay fans in contempt.
So just say i have an issue and approach the voluntary SLO with it. They take the details and raise it with the owners (whoever is responsible for acting upon complaints/issues) and they say, "Ok thanks for that. We'll take it on board. Leave it with us".
A month later having heard nothing i approach the SLO once again, then again a month later and then again a month later and i get the response, "i've brought it to their attention but they keep on saying their dealing with it".
Who do i complain to after this? I can't complain against a volunteer as firstly it's not their fault and secondly even if it were there is no accountability. They can't be sacked or fined can they?
I can't complain to the club as i've already done this and clearly they don't give a shit and are ignoring my queries.
Oh dear. We're back to square one and the volunteer also loses any credibility they may have had and becomes a figure of fun.
That's the way i see it and yes, it's a negative pessimistic view but remember. IT'S GI.
The club IMO have to actually EMPLOY someone so that they have accountability as an employee. Someone who will know that if i don't get my query sorted then i'll be taking it further. They need to be accountable and act upon any issue swiftly. This would be a really positive and surprising move if this was done. They won't do this though because they don't have any intention of taking fans seriously and it's just a token effort towards it. It's a pacifier. A placatory move.
What are pacifiers called again in the USA?
Oh yes, of course. :lol:
You will be if you take this shite in. :Oops:
Of course you'll get fans saying why don't i just give the scheme a chance before knocking it and that's fine. I don't know for sure that the scheme isn't going to a rip roaring success so let's wait and see shall we? :}
You trust GI to do the right thing by fans and the club yes?